Guest Book Commentary

Lasting Impression

This was our first B&B experience and it was everything we could have asked for! Faye and Bob were incredible hosts with the perfect recommendations for antiques and food. Breakfast made us feel like kings (especially the Easter themed cinnamon rolls), causing us to never need lunch! The private room and porch were exactly what we were looking for to escape the city.

Thank you!!

Anthony & Jillian

Such a Special Place

From the moment we walked in it was very clear that Sutherland House was a very special place and that Faye & Bob truly put their hearts into every detail! They have thought of everything a person could possibly need or want! Although we were only here for one night, the Ivy Solace room was extremely comfortable, quiet, and relaxing! Very peaceful! Breakfast was AMAZING! We met some great people & had enjoyable conversation! The entire experience was simply lovely! When (not if!) we return to the Finger Lakes, we will certainly be staying at Sutherland House! Beautiful place-beautiful people!

Thank you!

Yogi & Bet

Blessed to have Spent Time Here

What a wonderful time we had. This house is beautiful. Your details are outstanding! It shows you really love this place & what you do. All of us who pass through are blessed to have spent time here! Thank you for one of THE BEST times of our life! There is no breakfast that compares to yours-no beautiful decor that compares! Faye & Bob-great job!

Dave & Stacey

Wonderful Hospitality

This is our 3rd stay at Sutherland House and each time we are amazed and delighted by your attention to detail and wonderful hospitality. The rooms are beautifully appointed and so warm and inviting. Donafaye-your breakfasts are legendary!! Here’s to many more visits to this special place.

Deena & Larry

Birthday Weekend Get-a-way

My birthday weekend getaway. This was my first trip to upstate NY and my first stay at a B&B. I must say Bob & Faye have set the bar high. I am amazed at the beauty and well maintained home & land. This is perfect! Awesome rooms. I know because we came up with three other couples so we peeked into each room. The fire pit at night with our friends, breakfast in the morning, hot bath at bed time, quiet rooms, I could not ask for anything more.

Rick & Stephanie

One of our Best Weekends Ever

What a fabulous 4 days of Easter weekend to spend at the Finger Lakes with family at the Sutherland House B&B. It was one of our best weekends ever! Thank you to Faye & Bob who made it all possible. The room is just like “home” but the breakfast, snacks, and the homemade goodies are better than a 5 star hotel! Again, thanks to Faye & Bob and all you do to make this happen.


Absolutely Lovely

Dear Bob & Faye,This weekend has been absolutely lovely! Our first trip to Canandaigua has left us with what we know will be a lasting, memorable impression. The hospitality, the food, the decor all meshed together to make our stay a special one. Your consideration of my dietary needs is most appreciated! We plan to return to the Sutherland House in the very near future!

God bless you both!

Christine & Michael

All that We Could Ask For

Dear Faye & (Bob),Thank you from the bottom of our hearts for an exquisite visit to your beautiful home! The food was absolutely divine and the atmosphere is wonderful right down to the special place settings and beautiful fresh flower arrangements. Your generous and kind personality really put it over the top though. It was simply all that we could possibly ask for in this small get-away. We hope to see you (and Bob this time) in the future! 5 star from beginning to end!

David & Christina

Sad to be Leaving

Our five day visit passed in a lovely blur of fantastic breakfasts, great recommendations for places to visit, and a pretty room with all possible amenities awaiting us at the end of the day. We’re so sad to be leaving and hope to return in the future. Thank you for a great vacation!

Magda and Pete

Up There With the Best

Thank you for a wonderful 2 night stay. We have stayed at many B&Bs both in N. America and Europe and would rate yours up there with the best. Your care for your guests comfort is very obvious in many ways, certainly including the scrumptious breakfast. We will be passing the word to friends & family on our side of the border & look forward to a return visit in the future.

Joyce & Jim

One Night Here was too Short

What a lovely, charming B&B! Impressed by the attention to detail. The modern touches with an old world feel. And the snacks, water, coffee, tea, and movies available. The dessert last night was delicious. It topped off our meal at a place that was recommended by Faye. It was a great choice and Faye called for us to make our reservation. Top notch service I would say. One night here was too short-we will have to come back!

Patty & Peter

Thank you, Thank you, Thank you

Dear Faye & Bob-“Thank you” is actually inadequate in trying to express the depth of appreciation and gratitude we feel for your kindness and generosity as we enjoyed this splendid B&B. Everything about our stay has been special from the ease of our arrival, to the friendliness of late night conversations, to the incredible breakfast, to the beautiful Rose Garden. So, even though inadequate, “thank you, thank you, thank you” and may God put his blessings on you and The Sutherland House.

All the best,

Chuck & Karen

Treated like Royalty

My husband and I were two fortunate people to have stayed at this B&B! What a wonderful experience! We were treated like royalty! Faye is amazing. She anticipated every need, every comfort. The food was exceptional. She takes pride in her breakfast and presentation. Homemade scones and English muffins! Saying we had eggs, potatoes and sausage does not accurately describe the meal. It was gourmet. Faye is a delight-definitely worth a visit just to have conversations with her. We wish you well in this endeavor and will recommend you to all our friends. Thank you for a wonderful visit.

Sharon & Steve

Thank you for Spoiling Us

We took a cooking class down the road at the culinary Center last night and decided it would be fun to make it a night getaway. We have two young boys (2&4) and it was such a treat to be spoiled from the moment we stepped in the door. To the fresh flowers, fruit and cheese tray, the night dessert, beverages and chocolates around every corner and all the other little details made it truly special. We loved the spa and fireplaces in the Parker House Suite and will definitely be telling our friends! We fell in love with this room and B&B. It was a pleasure to get to know you both. You’re doing a wonderful job and we will be back! Thank you for spoiling us, everything was delicious!

Josh & Kelsey

Beautiful Home

Faye & Bob,We had a wonderful, relaxing weekend. The food was beyond delicious and I will remember the coconut cake fondly for a very long time. You have a beautiful home and we thank you for sharing it. The two of you have the perfect personality’s to be innkeepers. We will definitely be back and recommend you to our friends.

Linda & Phil

Food Rivals a 5 Star Restaurant

Dear Faye and Bob,What an incredible experience! Your attention to every possible detail is amazing and the food rivals a five star restaurant. We will recommend this B&B to everyone we know. Thanks again for being warm, welcoming and so accommodating. We hope to return soon for a romantic weekend!

JoAnn & Paul

These are just a few excerpts from our guests books. See more reviews about our New York Bed and Breakfast on TripAdvisor,, and

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