Our hearts and prayers go out to everyone everywhere who has been impacted by Covid-19. This tragedy was unforeseen, and at times like these, we are all reminded that we are in this together. Here in the Finger Lakes region, while we have been severely affected (just like all others in the world), we have been spared the horrendous toll that Covid-19 has imposed on more populated areas of the state. Nonetheless, we are aware of the health risks of this pandemic, and are taking all necessary precautions to stem its spread. While this pandemic has had a profound effect on our business, with many cancellations for the spring travel season, reservations are slowly coming in. All are being cautious, which is understandable. While we have been dealing with “the pause”, we’ve been busy at the inn preparing for guests with new protocols and ways to transform what was previously a very social activity to one of a more independent endeavor. It has been a challenge. When you are ready to travel again (hopefully soon), Sutherland House is ready to greet and serve our guests with the hospitality which we have been known for. During these times of concern regarding travel and public places, staying at a small bed and breakfast, such as ours, is perfect to avoid crowds. We offer our beautiful inn for those who need to travel, or for those who simply need a get-away for rest and relaxation. The inn is spacious enough to keep the “safe distance” of 6 feet from others at all times. The safety and well-being of our guests and staff are the highest priority at Sutherland House. While we have always maintained the highest standards of cleanliness, we are taking additional precautions to reduce the risk of exposure to Covid-19 pathogens. We have put into place essential preparatory and prevention measures, ranging from increased cleaning and sanitizing frequency, adjustments as to how we serve breakfast, and monitoring our very small staff. We will do everything we can to ensure our guests have a safe and pleasant stay. Consistent with the CDC and WHO guidelines, we have instituted the following measures. Please note that these guidelines may change over time as circumstances require: -All guest rooms are sanitized from top to bottom after each stay -More frequent disinfecting of high touch areas in the common/public areas -Hand sanitizer stations have been placed in several public areas of the inn. Please make use of these upon each entry into Sutherland House. -Suspending and limited housekeeping services, so that no one will be entering your room during your stay. Fresh towels and amenities will be replaced upon request, as well as trash removal. -All staff will wear a mask when dealing with guests, and while serving breakfast. -Any guest who is feeling ill or has a fever will be asked to cancel their trip and rebook when they are feeling better.