Covid-19 Policies and Important Information
The Covid-19 situation continues to be an ever changing issue. While restrictions on masks, gathering, public events, etc. have lifted, we will continue to take steps to protect our guests and ourselves. Please note the following updates of our policies regarding Covid-19:
- The wearing of masks indoor in our common areas (parlor, dining rooms, hallways) is optional.
- We have modified our breakfast service, so that guests may again dine together. Our main dining room has only one large table with ten seats.
- Your innkeepers and employees have been vaccinated.
- All guest rooms are disinfected and sanitized after each guests’ stay.
- We continue to engage in daily disinfecting of high touch areas in the common/public areas.
- We have resumed the option of daily freshening of the guest rooms.
- In season, we utilize individual air conditioning units in all guest rooms and common areas, so that there is no “shared” air exchange. In the winter, our heat is provided by hot water baseboard heat, rather than a “forced air” or central hvac system, so that again there is no “shared” air exchange.
- Hand sanitizer stations have been placed in several public areas of the inn. Please make use of these upon each entry into Sutherland House.
If you have been exposed to COVID-19 recently or have symptoms of COVID-19 (fever, cough, or shortness of breath), please help us keep everyone safe by rescheduling your stay.
Breakfast
Breakfast is part of the overall experience of staying at a bed and breakfast, and at Sutherland House, breakfast is always a special event. We have returned to our prior breakfast service, with modifications, to allow guests to dine together at the same table in our main dining room. Any guests who feel they may not yet be comfortable eating with others in the main dining room, will be seated in our alternate dining room or at other tables.
If any guest feels they would not be comfortable having breakfast in accordance with those arrangements, or if you would simply like to sleep in, you may opt out of breakfast with advance notice. We will deduct the amount of $15 per day for the “no breakfast” rate. Please contact us prior to making your reservation so that we may adjust your room rate.
Cancellations
Our cancellation policies are set forth on our website, under “Policies”, at the bottom of each page. Please review those policies prior to booking your reservation.
Bookings through Online Travel Agencies such as Expedia, Booking.com, Hotels.com, and their many partners will be handled through their individual cancellation policies.